Return Policy

Return Policy 

At Own Style Fabrics, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please read our return policy carefully to understand your rights and obligations.

1. Eligibility for Returns


You can return items within 7 days of receiving your order. To be eligible for a return, the following conditions must be met:
  • The item must be unused and in the same condition as you received it.
  • It must be in the original packaging, with all tags attached.
  • Proof of purchase (receipt or order confirmation) must be included.

2. Non-Returnable Items

Certain items are non-returnable, including:
  • Customized or personalized products.
  • Clearance or sale items marked as final sale.

3. Return Process

To initiate a return, please follow these steps:
  • Contact Us: Email our customer service team with your order number and reason for return.
  • Return Authorization: Once your return request is approved, we will provide you with a return authorization and further instructions.
  • Pack Your Return: Carefully package the item, including any original packaging and accessories.
  • Ship Your Return: Send the return package to the address provided in the return authorization. You are responsible for the shipping costs unless the return is due to our error (e.g., wrong item sent).

4. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-14 business days.


5. Exchanges


If you would like to exchange an item for a different size, colour, or style, please initiate a return for the original item and place a new order for the desired product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within **7 days** of receiving the product. We will arrange for a replacement or refund as appropriate.

7. Contact Us

If you have any questions or need assistance with the return process, please reach out to our customer service team.